Case Study: Root Cause Analysis with Parameter Diagram

I had a chance to help the technical support group yesterday and attended a meeting for troubleshooting. The meeting discussed a game plan for investing the problems and finding the root causes of the problems to solve. We used the parameter-diagram in the meeting because the problems and the root-causes were complicatedly interconnected.

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Case Study: Effect of Design FMEA

Conducting a meeting with some engineers to a Design FMEA is pretty hard because the engineers are always busy. Gathering several engineers and conducting a long hour meeting not only makes a pressure on the project schedule but put an additional burden on the engineers. Even worse, the Design FMEA meeting does not create a tangible design elements. But the manager and the engineer could be relieved from the burden if they understand a positive effect of Design FMEA.

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Case Study: Office Kaizen

The Kaizen is very popular in manufacturing, it is, however, still not so much in office. Unlike the manufacturing environment, seeing waste is pretty hard in the office environment because many wastes in the office are intangible. Although an education for Kaizen is necessary to see the wastes, the Kaizen training is uncommon in the office environment and many office employees cannot see their wastes effectively.

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